Shipping Policy

Last Updated: 07/09/2026

Thank you for shopping with VELZYN. We are committed to delivering your order as smoothly and efficiently as possible.

Order Processing

Orders are typically processed within 1–3 business days after your order is placed.

Please note that processing times may be longer during holidays, high-demand periods, or due to unforeseen circumstances.

Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information when available.

Shipping Locations & Fulfillment

VELZYN works with carefully selected fulfillment partners and suppliers. Depending on product availability and your delivery location, your order may be shipped from:

• 🇺🇸 Domestic warehouses within the United States

• 🌏 International fulfillment warehouses, including China

The shipping origin may vary depending on the product you order.

Estimated Delivery Times

Delivery times may vary depending on the product, shipping destination, warehouse location, and carrier.

Domestic Shipping (United States)

Estimated delivery: 3–10 business days

International Fulfillment Shipping

Estimated delivery: 7–20 business days

Please note that these are estimated delivery times and are not guaranteed. Delays may occasionally occur due to carrier operations, customs processing, weather conditions, or other circumstances beyond our control.

Multiple Items & Split Shipments

If you order multiple products, they may be shipped separately from different warehouses.

This means you may receive your items in multiple packages and on different delivery dates. You will not be charged additional shipping fees unless clearly stated during checkout.

Tracking Your Order

Once your order has shipped, tracking information will be provided when available.

Please allow a few days for tracking information to update after receiving your shipping confirmation.

Incorrect Shipping Information

Please ensure that your shipping address is complete and accurate before placing your order.

VELZYN is not responsible for delays or delivery issues caused by incorrect or incomplete shipping information provided by the customer.

If you notice an error in your shipping information, please contact us as soon as possible. We will do our best to assist you before your order is processed or shipped.

Delayed or Lost Packages

While we work closely with our shipping partners to ensure timely delivery, delays can occasionally occur.

If your order has not arrived within the expected delivery time frame, please contact our customer support team and we will assist you in investigating the shipment.

Contact Us

If you have any questions about shipping or your order, please contact us:

VELZYN Customer Support
📧 Email: support@velzyn.store
🌐 Website: www.velzyn.store